Voting problems in Adams County confirmed

I just got off the phone with officials in Adams County. They told me that they've identified the source of the computer problems.

When some voters went to check their voter eligibility at the polling precincts they were told they were not eligible to vote. Officials think that that was because poll workers were putting too much personal information into the system. Believe it or not, I'm told the system works better when you put less information in.

Here's an example. If you put someone's first name, last name, address, city, state and ZIP Code and any part of that information isn't exactly correct then the computer rejects it.

Officials think they have corrected the problem by instructing all of the polling precincts in Adams County to only use someone's first name, last name and date of birth.

If someone was rejected previously they were still allowed to vote using a provisional ballot.

Our 1.5 hour voting line prediction at CenterPoint was WAY wrong #Decision2012

Reports that post office won't deliver ballots inaccurate

The U.S. Post Office says it will deliver any mail-in ballot, even if it doesn't have the correct postage.

David Rupert, with the Denver area post office, says it's the national policy to deliver ballots.

Of course, he doesn't want people to take this information and decide not to put any postage on their ballot. In most cases, the U.S. Postal Service goes back to the individual counties and makes them pay up, Rupert says.

Report: Computers not working right in Adams Co., Co. checking

I just heard from a 9NEWS viewer via Facebook who said he tried to vote but the computer system in Adams County wouldn't pull up his voting information. Here's part of his Facebook message:

"As [the election judge] typed in my information apparently the computer system was not able to find my information in the data base. I have lived at my address since 1999 and have not changed any thing. He tried to find my information several different ways and still could pull up the correct information. At that time he offered me the option of a provisional ballot.....

"A provisional ballot is used to record a vote when there is some question in regards to a given voter's eligibility."

My response was "No i will not fill out a provisional ballot, I am in the system you should probably get a supervisor over here to get this straightened out."

One of the other volunteer's mentioned "Why is this happening so often?" That is what concerned me the most. Another volunteer suggested I move to a different terminal "That seems to help" she said.

Well it did help and my information popped up right away."

I talked to Adams County Clerk Karen Long just now. She tells me she's not aware of such problems but she was going to call the Thornton City Hall, where this supposedly happened, and get back to me.

I'll keep you posted. Anyone else have this problem?

Info on lines at CenterPoint in Aurora #Decision2012

I'm hearing you loud and clear, there are long lines at Aurora's CenterPoint.

Manny Sotelo, one of our photographers, took this image about 9:30.

• He estimates an hour-and-a-half wait,
• He was told it's too busy inside for him to go in,
• People are in a small room voting and it's packed,
• Manny says everyone is patiently waiting and no one is angry,
• Lots of people are Facebooking, Tweeting or reading a book.